Digital Customer Experience Series – EUROPE 2022



When:20/04/2022 – 21/04/2022

Wisdom Proudly Presents the Europe Edition of Its Acclaimed Digital Customer Experience Series to Discuss Strategies & Emerging Opportunities in the European Market

After the very successful LATAM edition, this event will explore the changing customer expectations in the European market with experts and senior representatives from top organisations who are reinventing the strategies.

The Europe edition will dive into the changing customer preferences in the era of digital transformation and will discuss how it is impacting the European market dynamics. The event will invite key industry players for knowledge-sharing and engaging in strategic discussions on how companies are increasingly adopting the digital means of communication post COVID-19, and managing customer experiences more effectively, enhancing brand loyalty and revenue.

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Through interactive panel discussions, practical sessions, and insightful presentations from experts, the event will provide an excellent platform to gather crucial industry information for propelling the business plans forward. There will also be excellent networking opportunities to explore business collaboration prospects.

This 2-day event will count on 20+ expert speakers from top global organisations including Kantonsspital Winterthur, Nestle Nespresso, HRS Group, Sava Re, The Customer Institute and many more.

Key Topics Include:

  • Hybrid high street experiences
  • Citizen experiences in the digital age
  • Building customer centric B2B experiences in a post pandemic world
  • Future of hybrid experience channels
  • Assessing and managing culture change, customer centricity, and efficiency
  • Customer experience value chain analysis and brand power
  • Penetration and growth prospect mapping
  • Experience leadership, implementation, and employee experience

Digital Customer Experience Series – Europe is brought to you by Wisdom Events which is leading event and high-level business meetings organiser, committed to creating a truly valuable and reliable learning and networking platform for top professionals from commercial, government, and research segments. We deliver closed-door events, such as summits, conferences, exhibitions, and face-to-face business meetings of exceptional quality, encompassing diverse industry verticals such as energy, maritime, agro, technology, healthcare, marketing and communications, and many more.

Digital Customer Experience Series – Europe will be a fantastic opportunity to learn from and discuss with industry experts about leveraging the current European market trends to improve the CX models, which is now the #1 business differentiator. For more information, visit the official website at

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